Error message when exporting folder information to excel

Question

I am trying to get all the file names in a given folder into an excel file. When I enter the folder and press export to excel and go through the steps to open the document I receive an error message that says, "An unexpected error has occurred. Changes to your data cannot be saved."

Answer 1

Dear Annabelle Bitterman,

Good day! Thank you for posting to Microsoft Community. We are happy to help you.

From your description It seems Error message when exporting folder information to excel behavior from your side.

apologized situation you encountered, we do understand the inconvenience caused and apologize for it.

I have carefully read your query and understand that you are facing an issue while playing a video from a specific folder. As a community, we do not have the necessary permissions or tools to check the issue from the back end. Therefore, we rely on the information you provide, including the description and the screenshot you have provided. To help you better, could you please provide the following information to narrow down the issue?

1. Is this error behavior present in all the libraries? If so can you provide a screenshot of the error that shows.
2. previously when you do the same task you get the same behavior or did this issue happen recently?
3. Does this issue happen to all the members in your organization?

Once you provide the above information, I will do my best to assist you.

Your understanding and patience will be highly appreciated.

If there is any misunderstanding, please feel free to correct me.

Have a nice day!

Best Regards,

Sophia