Disable MFA for Select Users

Michael Hess 1

I have a company wide MFA Conditional Access policy requiring MFA. There are a number of exclusions entered for accounts that I don't want it enabled on.

However when logging into those accounts, it still prompts for "More Information Required" then the next screen lets me Skip, but it reloads the same thing again without the Skip option.

O365 shows the users in question are disabled for MFA.

How do I fully kill MFA for selected accounts?

Marilee Turscak-MSFT 36,411 Reputation points Microsoft Employee

2021-08-26T22:23:33.733+00:00

Do you have the exclusions set in the Conditional Access policy itself? Are the accounts actually required to enter their second factor or are they just prompted to go through that screen? https://learn.microsoft.com/en-us/azure/active-directory/conditional-access/howto-conditional-access-policy-all-users-mfa
Michael Hess 1 Reputation point

2021-08-31T18:38:05.907+00:00

They are exclusions in the CA policy. It is forcing them to set it up. No skip option other than the first one that's lying apparently. :)

1 answer

Sebastian Buus Jensen 1 Reputation point

2022-08-24T07:05:22.467+00:00

@Michael Hess did you find a solution?
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Michael Hess 1 Reputation point

2022-08-24T15:23:13.017+00:00

I have not. Seems like it's just impossible :)
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Disable MFA for Select Users

1 answer