Disable MFA for Select Users

Michael Hess 1 Reputation point

I have a company wide MFA Conditional Access policy requiring MFA. There are a number of exclusions entered for accounts that I don't want it enabled on.

However when logging into those accounts, it still prompts for "More Information Required" then the next screen lets me Skip, but it reloads the same thing again without the Skip option.

O365 shows the users in question are disabled for MFA.

How do I fully kill MFA for selected accounts?

Microsoft Entra ID
Microsoft Entra ID
A Microsoft Entra identity service that provides identity management and access control capabilities. Replaces Azure Active Directory.
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  1. Sebastian Buus Jensen 1 Reputation point

    @Michael Hess did you find a solution?