MS 365 developer subscription countdown won't reset - help

Question

Hi,
I've had a Microsoft 365 developer subscription that I've been keeping inactive for a while, but the last couple of months or so I've been unable to because of health issues. Now I've started using it again but I'm getting this message in my dashboard (image1):

I'm trying to find out some support e-mail I can send a message to, but can't seem to find anything and I'm stressing out watching the days counting down because I don't want to lose the sub.

Any help is appreciated

Answer 1

Hi Prakash ,

Thanks for your reply and your suggestion the recreate a new account that get the developer account activation mail but can not crate the Microsoft 365 Developer Program sandbox subscription.

I will be glad if u help me in this scenario.

Regards,
Rifat

Answer 2

Hello Thanks for your reply and Information.

Please try to use different or unique phone number which you have not used with any of your Microsoft account or subscription.

Best Regards, Prakash

Answer 3

Hi Prakash ,

Thanks for your reply and your suggestion the recreate new account that one i also tried this method but unfortunately when the registration process there is a part for verification by phn number below the message shows

I will be glad if u help me in this scenario.

Answer 4

Hello

I am Prakash and happy to help you with your question, I'm a Microsoft consumer like you.

As per your screenshot Developer subscription is already expired on 16th Jan 2024.

Kindly try to create a new one as it may not be reactivated again after expired.

In case of additional questions, reach out back to us, and we will be happy to help and try our best to resolve your issue.

Best Regards, Prakash