How do I restore the scrolling function both vertically and horizontally in a excel type document in SharePoint?

Question

How do I restore the scrolling function both vertically and horizontally in a excel type document in SharePoint?

Answer 1

Hello DeniseRKing-82,

I'm Shalom and I'd happily help you with your question. In this forum, we are Microsoft consumers just like yourself.

To restore the scrolling function in an Excel-type document (such as an Excel workbook or a spreadsheet) within SharePoint on iOS, you can try the following steps:

• Ensure Compatibility: Confirm that the Excel document you're trying to view/edit is compatible with Microsoft Office for iOS. Some complex features or formatting may not render properly on mobile devices.
• Update the SharePoint App: Make sure you have the latest version of the SharePoint app installed on your iOS device. Updates often include bug fixes and performance improvements that could address scrolling issues.
• Check Document Size: Large Excel files may experience performance issues on mobile devices. If possible, try to reduce the size of the document by removing unnecessary data or splitting it into smaller files.
• Close and Reopen: Sometimes, simply closing the document and reopening it can resolve scrolling issues. Close the document, exit the SharePoint app, and then reopen both to see if the problem persists.
• Restart Device: Restart your iOS device to clear any temporary glitches or issues that may be affecting app performance.
• Clear App Cache: If the SharePoint app has a cache-clearing option, use it to clear any temporary data that might be causing issues with document rendering and scrolling.
• Use Desktop View: If available, try accessing the SharePoint site through a web browser on your iOS device and switch to the desktop view. This might provide a better experience for viewing/editing Excel documents.

Best Regards, Shalom