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Outlook Web search function not working

Anonymous
2024-02-02T09:58:10+00:00

Hi,

We have a problem with Outlook Web search function not working for one of our clients. Tested on Chrome and Edge, updated browsers, cleared cache and cookies. Search doesn't show any autocomplete results. Only message is that something went wrong, try again later.

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  1. Anonymous
    2024-02-03T06:05:27+00:00

    Hello, Thanks for your reply and Information.

    Please let me know is this your Microsoft Personal or Work\School account ?

    Do you have any other Microsoft account using which you can check check search functionality ?

    Also , Please attach screenshot of Search how you are performing.

    Best Regards, Prakash

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  2. Anonymous
    2024-02-02T11:38:17+00:00

    Thank you for the reply but this didn't help solve the issue.

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  3. Anonymous
    2024-02-02T10:34:59+00:00

    Hello

    I am Prakash and happy to help you with your question, I'm a Microsoft consumer like you.

    I am sorry to know you are facing this issue, I will try my best to help to resolve this issue.

    There can be some momentary issue with Internet or network, Kindly wait for some time.

    Please try to connect with any other Different network or Internet provider -> Open browser using incognito or InPrivate mode -> Login with your Microsoft account.

    In case of additional questions, reach out back to us, and we will be happy to help and try our best to resolve your issue.

    Give back to the Community. Help the next person who has this issue by indicating if this reply solved your problem. Click Yes or No below

    Best Regards, Prakash

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