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Anonymous
2024-03-19T19:12:30+00:00

Hello!
I can't activate or login into new account. Can you solve this problem? I've tried to reinstall but problem is still.
Screenshot is attached

Microsoft 365 and Office | Subscription, account, billing | Other | Windows

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  1. Anonymous
    2024-03-27T05:11:48+00:00

    Hello!  We haven't heard from you, so we assume that your issue has already been addressed. We will not be monitoring this thread moving forward so, if you need further assistance, please create a new thread to discuss these concerns by clicking this link: Create a new question (microsoft.com)Thank you for understanding.Regards,RoderickMicrosoft Moderator

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  2. Anonymous
    2024-03-19T21:24:38+00:00

    Hello!

    Thank you for posting here in Microsoft Community. I'm sorry to hear that you're having trouble activating or logging into your new account. I'm sorry but I cannot see any screenshot attached to this conversation. Allow me to ask questions to isolate the issue.

    1. Can you please provide me with more information about the error message you're receiving when you try to activate or login?
    2. Also, can you confirm that you're trying to activate or login to a Microsoft 365 or Office subscription?
    3. Just to confirm is this on Windows or MAC?

    Allow me to provide you troubleshooting steps for Office Activation. Please check the helpful link below:

    Unlicensed Product and activation errors in Office - Microsoft Support

    Activate Office - Microsoft Support

    Regards,

    Roderick

    Microsoft Moderator

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