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Microsoft 365 and Office | Subscription, account, billing | For business | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
Dear Sreymom,
Good day. Thank you for posting to Microsoft Community.
Based on your description, I understand that you are requesting to change Super Admin for Microsoft 365 Business tenant.
I'm sorry to hear about your situation. In regard to your query regarding accessing your admin account, please keep in mind that this is a very sensitive matter that would involve your account and password information and should not be addressed here in a public forum open to all Microsoft users.
If the only global admin left the organization without transferring the admin privilege, there is no option to change this on your own and as Microsoft community, we have no permissions to do so, we value your organization's security and privacy; thus, we recommend that you contact our Data Protection Team directly; please contact our hotline and the support team there will create a Service Request ticket for you, Find Microsoft 365 for business support phone numbers by country or region - Microsoft 365 admin | Microsoft Learn.
Our Data Protection Team will ensure that your organizations data is secure and will email privately. Thank you for your cooperation.
Thank you for your patience and understanding. Stay safe and healthy!