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MSFT E0100QVW06

Anonymous
2024-02-11T06:26:17+00:00

I received monthly bill from MSFT*<E0100QVW06> Msbill.info, on for almost 2 month now and still charged monthly $19.04 this year 2024 under my credit card account. I have no idea why this is charge on my account? How could cancel this bill subscription?

Microsoft 365 and Office | Subscription, account, billing | For home | Android

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  1. Anonymous
    2024-02-11T07:07:48+00:00

    Hello,

    Thank you for reaching out to this forum. I'm Ravi, just like you, a fellow Microsoft user and I'm here to help you with your question today.

    Could you please log into your Microsoft account and verify if there are any ongoing subscription mapped with recurring payments?

    1. Go to Services & subscriptions and sign in with the Microsoft account you used to purchase your subscription. https://account.microsoft.com/services/?ref=SMC-Cancel
    2. Find your subscription and select Manage.
    3. On the next page, select Cancel (or it might say Upgrade or Cancel, depending on your subscription type).
    4. Scroll through and follow the instructions on the page to proceed with cancellation

    If you cancel within 30 days of signing up for the subscription, your refund should arrive within three to five days. It can take a while to refund an active Office 365 subscription. You can expect Microsoft to return your funds around six to eight weeks after you've submitted your request.

    Hope this information would be useful to you. Please feel free to get back if you need any additional info.

    Thank you! Ravikumar Help the next person who has this issue by indicating if this reply solved your problem. Click Yes or No below.

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