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Missing copilot functionality in Forms

Anonymous
2024-07-14T09:27:28+00:00

Dear all, do you know what can be wrong?

When I open Word, Excel, then I have a copilot icon there, it is working. But when I open Forms then nothing. Just it is not there.

What is wrong?

Any idea?

I use Safari but same for Chrome.

Thanks for info. I bought it 1 hour ago but do not think there is a sync time.

Katy

Microsoft 365 and Office | Microsoft Forms | For home

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  1. Anonymous
    2024-07-14T12:51:23+00:00

    Dear Katerina Potuckova

    Welcome to the Microsoft Community! It's a pleasure to help you.

    Understanding that you are having issues with Copilot in Forms, I understand how you feel.

    I wanted to ask if the license you purchased is Copilot for Microsoft 365?

    Copilot in Forms is part of Copilot for Microsoft 365, which will initially be rolled out in early March 2024 to business users, including enterprises, SMBs, and EDUs. A Copilot for Microsoft 365 license is required to access Copilot in Forms. Consumer support will be available soon and will require a Copilot Pro license. Learn more about Microsoft 365 的 Copilot here. Source: Introducing Copilot in Forms:Introducing Copilot in Forms: Redefining Your Forms Creation - Microsoft Community Hub

    Thank you for your understanding and patience. Please feel free to let me know if you have any other updates, thank you. Jennie | Microsoft Community Support Specialist

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