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MS Dynamics -Printing & attachment viewing issues with update 10.0.39

Anonymous
2024-04-24T01:05:52+00:00

Hi - we have two users experiencing issues since release of 10.0.39

One user is unable to print Production picking lists. Since update to Prod at the weekend he is getting a blank screen & then pdf returns no data. Weird thing is that when done in Test environment it's not a problem

Second user is unable to view attachments since the upgrade.

Yes we have tried changing browsers, clearing cache & ensuring that we have the latest updates.

We'd appreciate any responses if you have seen or have these issues.

Thanks

Microsoft 365 and Office | Install, redeem, activate | For business | Other

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  1. Anonymous
    2024-05-13T19:02:32+00:00

    Try Clearing all browser history and data besides Passwords (Those should be safe to keep)

    This has been resolving the problem for our users.

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  2. Anonymous
    2024-07-09T19:27:18+00:00

    Using Edge or clearing the cache works.

    BUT users after a few days are still having to clear the cache when utilizing Chrome.

    When will this activity go away for users? Is there a fix coming out?

    Thanks!

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  4. Anonymous
    2024-04-24T03:19:50+00:00

    Dear Shelley Foster,

    Good day!!

    I understand your concern but since it’s related to Microsoft Dynamics, I suggest you to post your concern in the related community i.e., Forums and User Groups | Microsoft Dynamics 365 Community to get the detailed help from the experts.

    Apologies for redirecting you to a different community as the members in the category posted focus on the users with the Microsoft 365 and out-of-the-box SharePoint Online concerns and have limited knowledge of Microsoft Dynamics, so to get the fast and better assistance, we have redirected you to the correct community.

    Appreciate your patience and understanding. Have a great day!!

    Best Regards,

    Sophia

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