My personal account is not syncing with my MS account. I can't renew my certificates

Question

My Microsoft account :

My Personal account

Answer 1

Hi @Sharmaine Popov ,

Microsoft Certification / Exams is currently not supported in the Q&A forums.

Maybe one of the links is helpful:

Microsoft Training & Certification is supported on their own forums:
Microsoft Training & Support: https://trainingsupport.microsoft.com/
Microsoft Certification - Profile/MCID Assistance: https://trainingsupport.microsoft.com/en-us/mcp/forum/mcp_prof-mcp_mcid
Microsoft Certification - Profile/Account Linking: https://trainingsupport.microsoft.com/en-us/mcp/forum/mcp_prof-mcp_link

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(If the reply was helpful please don't forget to upvote and/or accept as answer, thank you)

Regards
Andreas Baumgarten