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Getting error messages when syncing

Anonymous
2024-04-09T19:30:32+00:00

I am continuing to get error messages when syncing One Drive files. Error message is that I need to be given edit permissions of files to sync them. It keeps happening with several files and stops the entire syncing process.

Microsoft 365 and Office | SharePoint | For business | Windows

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  1. Anonymous
    2024-04-09T19:58:43+00:00

    Dear respected Christine Cooke2,

    Good day! Thank you for posting to Microsoft Community. We are happy to help you.

    I’m sorry you’re having a problem but based on your description we can work together to resolve it.

    For the situation you encountered, we deeply understand the inconvenience caused and apologize for it.

    As per your description, firstly may I know dies this happened to a specific Folder? if yes, here are workaround is to create a new folder in the OneDrive folder with the same intended name> go into it and create a new empty txt file. wait for that file to sync. Then copy the rest of the files into the folder.

    Repeat the process for every nested folder till all the files are synced.

    We appreciate your understanding that sometimes the initial suggestions may not resolve the problem very soon. However, we can work together to narrow down and resolve the situation. So, please kindly provide more information below to let us work further.

    1. Does the issue happens on all a specific Folder ?
    2. Does the Folder is shared by other users?

    Please understand that our initial reply may not always immediately resolve the issue. However, with your help and more detailed information, we can work together to find a solution.

    I'm sorry and I apologize for that.

    Appreciate your patience and understanding and thank you for your time and cooperation.

    Sincerely,

    Waqas Muhammad

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