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Someone named Alex Mayhem purchased multiple gift cards through my account and put themselves on my account as a family member. Not a valid user. Please contact me asap.
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
I just had the same thing happen. I was able to remove him in my family safety settings. I got an email saying he accepted my invite but I've never sent any.
Exact same thing just happened to me today, has my bank -47$ from the two 25$ gift cards he bought himself
I got the same email yesterday...How is Microsoft unable to secure our accounts?!!
This just happened to me. What is Microsoft doing ?
I was just charged from my own account!
Remove him by signing into your Microsoft account then pressing the 9 dots on the top left corner. Family safety should be within the selection, once pressed on move down until you see the user Alex and remove. Make sure to remove any payment options that you have including PayPal as well, there will be multiple attempted charges of $25 credit through the Microsoft store!