Subscription Issue

Question

We're trying to extend your subscription. You can wait up to 24 hours for the extension, or visit account.microsoft.com to manage your subscription.

CASMicrosoftCV32f4608b.0.7

Fri, 05 Jul 2024 01:22:56 GMT

Answer 1

Hello Kumar Ankur.

Welcome to the Microsoft Community.

I understand that you are currently receiving this error, according to the error message you have provided, this may be because you have re-activated your subscription while holding it, is this your current situation?   As mentioned in the error message, since it takes some time for the subscription to be activated, you can wait for 24 hours and check the status of your subscription by logging into your Microsoft account page.If you still receive this error message after 24 hours, please let us know in a timely reply and explain your situation to us, e.g. the action you performed and your subscription status, so we can help you more accurately.

Best Regards  Eliac | Microsoft Community Support Specialist

I still receive this error message after 24 hours

Answer 2

Hello Kumar Ankur.

Welcome to the Microsoft Community.

I understand that you are currently receiving this error, according to the error message you have provided, this may be because you have re-activated your subscription while holding it, is this your current situation?   As mentioned in the error message, since it takes some time for the subscription to be activated, you can wait for 24 hours and check the status of your subscription by logging into your Microsoft account page.If you still receive this error message after 24 hours, please let us know in a timely reply and explain your situation to us, e.g. the action you performed and your subscription status, so we can help you more accurately.

Best Regards  Eliac | Microsoft Community Support Specialist