VUE PEARSON Cant access my profile for tests

Kevin Malmgren 1 Reputation point

Hi! I try to do a test for Azure fundamentals.

All I get in my edge/explorer browser is a error message,

Pearson VUE can't access your certification profile.

Try clear cookies, use edge/explorer browser and or use in private mode in edge.

I have tried all these tips and still get this error.

So, what to do?

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  1. Andreas Baumgarten 99,466 Reputation points MVP

    Hi @Kevin Malmgren ,

    Microsoft Certification / Exams is currently not supported in the Q&A forums.

    Maybe one of the links is helpful:

    Microsoft Training & Certification is supported on their own forums:
    Microsoft Training & Support:
    Microsoft Certification - Exam Registration:

    Pearson VUE Support:
    Pearson VUE - Customer Service:
    Pearson VUE - Chat:


    (If the reply was helpful please don't forget to upvote and/or accept as answer, thank you)

    Andreas Baumgarten

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