Please perform the following steps:
1) Open administrative command prompt and type or copy and paste:
msinfo32
sfc /scannow
dism /online /cleanup-image /restorehealth
msdt.exe -id DeviceDiagnostic
2) Post and image of the commands with results into this thread
3) For MSinfo32 system information > click on file > click on save > save as NFO (do not save as text) > post a share link into this thread using one drive, drop box, or google drive
4) Run the Windows hardware and devices troubleshooter > click advanced > un-check the box to fix automatically >click detail > post an image of the detailed results into this thread
5) Open device manager > click view > click show hidden devices > manually expand all rows > look for any row displaying a yellow triangle with black exclamation mark or unknown device > post images into this thread > look for cameras > right click > click properties > post images of the tabs
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Please remember to vote and to mark the replies as answers if they help.
On the bottom of each post there is:
Propose as answer = answered the question
On the left side of each post: Vote = a helpful post
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