Stopping "Your weekly PIM digest" after trial/training subscription is over

Question

Hello everyone,

As part of a 1-week Azure AZ-500 training, I received some trial subscription licence and credits.

Training included toying with many Azure features and notably enabling PIM (Privileged Identity Management).

My subscription was time limited but I took care of deleting and disabling everything I could without waiting for its deactivation. This means there are no Resource Groups left and nothing to manage/monitor except the account itself.

However, I am still getting "Your weekly PIM digest" e-mails (even if there's no resource or resource group left, PIM is still active - or tries to be -, it appears).

I have already searched internet/this site/Microsoft communities but with no success. As Azure is extremely powerful but also quite complex it's quite likely I have missed the right option.

Notably I've read those threads which are more or less about the same topic (deactivating PIM/PIM digests):
https://social.msdn.microsoft.com/Forums/en-US/dbe5114d-23b9-432f-816c-0498883f4ee3/azure-ad-pim-disableremove?forum=WindowsAzureAD
https://social.msdn.microsoft.com/Forums/en-US/eb8d1597-42e9-42d6-8735-fc1effe2a8bb/disable-weekly-digest?forum=ApplicationInsights

As my account is the global administrator (and single user left), I cannot remove it from any role

https://learn.microsoft.com/en-us/answers/questions/7074/azure-trial-finished-but-still-receiving-weekly-pi.html

This one seems extremely close to my own scenario.
The user is told to cancel his subscription - something I hadn't tried actually - but when I'm trying to reproduce the operations I don't have the Cancel Subscription or anything alike (or maybe I'm temporary blind / forgot my English)

Here's a screenshot of where I thought I'd find the option :

It's nothing tragic, I'm "just" getting 1 weekly email but I'd prefer to clean everything (without deleting my whole account that is).

Answer 1

Hi @CybersecLouis-9922,

Try going here: https://portal.azure.com/#blade/Microsoft_AAD_IAM/IdentityProtectionMenuBlade/WeeklyDigest

Then toggle the weekly email digest setting to "Off." The product team has stated that they fixed the "unsubscribe" issue. If you still see this problem after toggling this, please let me know and I will create a bug for them. You should also be able to unsubscribe from the digest emails so let me know if you have tried that, too.

As for the subscription issue, it looks like your subscription is disabled/expired, and you can't cancel an expired subscription. In order to do this you would need to reactivate it and then cancel it. https://learn.microsoft.com/en-us/azure/cost-management-billing/manage/subscription-disabled

Answer 2

I still have this issue - I've stopped the 'Weekly email digest" option, but still receive e-mails at the end of the week and I'm not even in the list of people in the mentioned menu - AAD Identity Protection -> Weekly Digest and there isn't even an option to unsubscribe... Is there a fix for this?

Answer 3

I have the same problem after following AZ-500 training.

I think any automatically sent email should have an unsubscribe link to stop that specific email from being sent. That would be user friendly. Not navigating through all kinds of menus and ticking all kinds of boxes, after which you still get unwanted emails.

For now, it seems that the best workaround is to create a rule in your email client to automatically delete these unwanted emails.

Answer 4

Was able to resolve this on our side.

Issue for us was Account in Azure had Global Administrator, it did not have an email account.

A separate account on-premises had an Alias of that same account email address.

Removing the Alias resolved.