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Cant enter data into Excel spreadsheet using new mouse.

Anonymous
2024-07-19T10:06:09+00:00

Ive changed the mouse I am using and finding that with the new one I can not enter text in Excel spreadsheet. Ive tried several different spreadsheets and all have the same problem, can move around the sheet, scroll etc just not type. Changed back to the old mouse and it is ok, so is this a problem with some sort of security set up in excel or is the mouse faulty?

Microsoft 365 and Office | Excel | For home | Windows

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  1. Anonymous
    2024-07-20T08:57:47+00:00

    Hello Corinne G.    Welcome to the Microsoft Community.I understand that you are having problems with Excel after replacing your mouse. I fully understand your confusion.Since you mentioned that the problem doesn't occur after you replaced it with your old mouse, then it means that the problem is related to your new mouse, and there might be some driver conflict, you can visit your mouse brand's official website to check if there is any driver update or troubleshooting solution available.

    Hope the above information is helpful to you.  Best RegardsEliac | Microsoft Community Support Specialist

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