Export to presentation Error

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Export to presentation Error

Anonymous

We're having difficulty creating your presentation right now. Please wait a moment and try again.

I try changing my DNS servers to "4.2.2.1" and "4.2.2.2

I reset my network

Reset my proxy settings.

And always getting the same error![](https://learn-attachment.microsoft.com/api/attachments/36c7611d-2e78-41cf-a47e-6ac9896274c7?platform=QnA

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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Answer 1

Dear Yazeed A.elmonem,

Thanks for visiting Microsoft Community.

I understand that you have encountered errors when creating your presentation and that you have tried a number of approaches, and I appreciate the effort you have made.

Due to the limited information I have learned, I am unable to provide you with accurate advice. In order to better understand and solve your problem, I would like to ask you some questions:

Based on the screenshots of your reported error message and the solutions you have tried, are you experiencing this issue on the web version of PowerPoint?

Are you unable to create presentations in both the PowerPoint application and the web version of PowerPoint?

What actions do you perform in PowerPoint that cause this issue?

3.Are you able to create a presentation on OneDrive web?Sign in - Microsoft OneDrive (live.com)

4.If you are using the web version of PowerPoint, try creating a presentation in a different browser (such as Edge, Chrome, etc.). If you are using Edge, try creating a presentation in privacy mode.

Looking forward to your reply.

Best regards

Miyeon.S - MSFT |Microsoft Community Support Specialist

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Export to presentation Error

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