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Microsoft 365 and Office | Subscription, account, billing | Other | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
Dear mbarca24
Thank you for posting in the Microsoft Community. We're happy to help!
We're sorry to hear that you're experiencing problems with your account.
In order to further assist you in identifying the cause of your issue, we need your cooperation:
- Are you experiencing problems with your Office products or logging in to web pages?
- Have you received any emails about Microsoft blocking your account or similar security warnings?
- What type of account do you have? (Business account in Business Subscriptions/outlook.com/hotmail.com/imap accounts/pop accounts )
You can first try the solution for the account login issue in this link : I can't sign in to my Microsoft account - Microsoft Support, please feel free to let me know if you have any other updates, thanks.
Looking forward to your further reply.
Best regards.
Jennie | Microsoft Community Support Specialist