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I was getting error code 0x004dbf4 when opening Personal Vault.

Anonymous
2024-07-19T01:13:40+00:00

I was referred to some instructions for resetting OneDrive. I tried some of these, and now I'm not even being prompted for a PIN when I click on Personal Vault. I see a Sync symbol next to the personal vault item, and when I click Open, nothing happens at all. Also, I tried logging on to OneDrive.com, but I see no Personal Vault-related items there at all. Is this something I can fix on my end, or is it a problem on the Microsoft end?

Microsoft 365 and Office | OneDrive | For home | Windows

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  1. Anonymous
    2024-07-19T08:06:29+00:00

    Dear, Stephen Bonn

    Thank you for sharing your concerns with our community.

    I fully understand the depression and distress you feel because of this situation
     
    It seems to be a known issues with Microsoft 365, affecting access to Microsoft applications and services, including OneDrive for personal and business use, as well as OneNote synchronization. 

    Currently, these issues have been fixed now, please stay updated by monitoring the service status, where any fixes will be promptly indicated. 
     
    <https://portal.office.com/ServiceStatus>

    If the problem persists, please try accessing it again to see if it can be alleviated.  

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    Your patience and understanding during this period are greatly appreciated.

    Warm Regards, Maxine | Microsoft Community Support Specialist

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