I cannot open Visual Intsaller

Trường Mai 1 Reputation point
2021-08-29T02:56:36.613+00:00

Hi, I need your help. I cannot open Visual Installer, it extract but not working, thanks. I will send file logs
https://1drv.ms/u/s!AiW9wXop0bzgh41wXLuDgbIogltYGQ?e=LPf86r

Visual Studio Setup
Visual Studio Setup
Visual Studio: A family of Microsoft suites of integrated development tools for building applications for Windows, the web and mobile devices.Setup: The procedures involved in preparing a software program or application to operate within a computer or mobile device.
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  1. Anna Xiu-MSFT 27,256 Reputation points Microsoft Vendor
    2021-08-30T06:27:39.31+00:00

    Hi @Trường Mai ,

    Welcome to Microsoft Q&A!

    Please check for Windows Update and ensure that all pending and recommended updates are installed.

    Then, try to remove the folder: C:\Program Files (x86)\Microsoft Visual Studio\Installer. Then, re-download the bootstrapper file from the following Microsoft Site and run it as administrator.
    https://visualstudio.microsoft.com/downloads/

    Sincerely,
    Anna
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  2. Trường Mai 1 Reputation point
    2021-09-04T08:09:24.19+00:00

    I'm sorry, I reply too late. I fixed same you help but still not. Because I restart Window and install again. Thank you so much. My english is so bad, hope you sympathize

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