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Sync Pending One Drive

Ali Taqvi 1 Reputation point
2021-08-29T07:46:47.507+00:00

Hi - One Drive client shows upto date but file keep showing sync pending. I have updated the client for OD Business to the latest version did reset as well but this sync pending issue is not going.127295-capture.jpg

OneDrive Management
OneDrive Management
OneDrive: A Microsoft file hosting and synchronization service.Management: The act or process of organizing, handling, directing or controlling something.
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  1. Vasil Michev 100.2K Reputation points MVP
    2021-08-29T16:32:41.893+00:00

    Usually the reason is the file being open in some program, Excel in this case. Try closing it first, or restart the device. You can also try copying/renaming the file.
    If this is a new file that you're trying to upload to some SPO library, there might be some restrictions in place preventing you from doing so, missing required metadata, etc.

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  2. Emily Hua-MSFT 27,601 Reputation points
    2021-08-30T05:36:37.263+00:00

    @Ali Taqvi

    Does the OneDrive toolbar icon shows Sync pending?
    If yes, please delete your Office Document Cache to have a check.

    If this issue only occurs with this specific Excel workbook or a specific folder, please try following steps.

    • Go to OneDrive folder > Select View tab > Click the drop down for Options and select "Change folder and search options" > Select View tab > Mark the "Show hidden files, folders, or drives" and uncheck "Hide protected operating system files" from the Advanced settings menu > Click OK. Then check whether there is any temporary files related to this Excel workbook or any hidden files in this folder.
    • Go to OneDrive settings interface, untick the box of "Save space and download files as you use them".
    • Move this file or this folder to other location, then paste back to OneDrive folder.
    • Create a new folder, then move this file or this folder into it for a test.

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