Sync Pending One Drive

Question

Hi - One Drive client shows upto date but file keep showing sync pending. I have updated the client for OD Business to the latest version did reset as well but this sync pending issue is not going.

Answer 1

Usually the reason is the file being open in some program, Excel in this case. Try closing it first, or restart the device. You can also try copying/renaming the file.
If this is a new file that you're trying to upload to some SPO library, there might be some restrictions in place preventing you from doing so, missing required metadata, etc.

Answer 2

@Ali Taqvi

Does the OneDrive toolbar icon shows Sync pending?
If yes, please delete your Office Document Cache to have a check.

If this issue only occurs with this specific Excel workbook or a specific folder, please try following steps.

• Go to OneDrive folder > Select View tab > Click the drop down for Options and select "Change folder and search options" > Select View tab > Mark the "Show hidden files, folders, or drives" and uncheck "Hide protected operating system files" from the Advanced settings menu > Click OK. Then check whether there is any temporary files related to this Excel workbook or any hidden files in this folder.
• Go to OneDrive settings interface, untick the box of "Save space and download files as you use them".
• Move this file or this folder to other location, then paste back to OneDrive folder.
• Create a new folder, then move this file or this folder into it for a test.

---

If an Answer is helpful, please click "Accept Answer" and upvote it.
Note: Please follow the steps in our documentation to enable e-mail notifications if you want to receive the related email notification for this thread.