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Facebook connecting Error (HTTP status code InternalServerError)

Choice Kim 1 Reputation point
2021-08-29T11:04:32.743+00:00

my web app bot works normal in webchat test.
but still have a problem in facebook messanger.

As you know well, both App and Page ID authoring is good. but don't work it in facebook.
127296-facebook.png

So, need to get an advise for clear the issue.

Azure AI Bot Service
Azure AI Bot Service

An Azure service that provides an integrated environment for bot development.

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  1. GiftA-MSFT 11,181 Reputation points Moderator
    2021-08-30T21:26:15.09+00:00

    Hi, thanks for reaching out. If the bot works as expected in Web Chat but fails in some other channel, possible reasons and troubleshooting steps are provided in this document. Hope this helps!

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