Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
Hello jvmagni,
Thank you for reaching out to Microsoft Community.
Following the description you have provided; I understand that you're experiencing issues with Entra Cloud Sync.
I understand your concerns, but since your issue is related to Microsoft Entra, I would suggest posting your concerns in the relevant community: Exchange Server Issues: Azure issue: Welcome to the Azure Community (microsoft.com) to get detailed help from the experts.
Apologies for redirecting you to a different community. The members in that category specialize in addressing concerns related toMicrosoft Entra and possess exceptional knowledge on this.
Redirecting you to the right path will ensure faster and better assistance.
Thank you for your patience and understanding. Have a nice day!