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Sharing files between Live.com and Microsoft.com

Anonymous
2024-05-21T08:31:52+00:00

Hello I am facing an issue with files and folder sharing from OneDrive Home an OneDrive Business.
I have a customer which use an adresse such as ******@outlook.com he shared a folder in his OneDrive the link I have received from Microsoft is https://onedrive.live.com/netxisprivate All I want is to add "shortcut to my files" or to see this folder in my sharepoint or my onedrive.

When I auth my account which is ******@domain.com I receive this error :
Something went wrong

We're sorry, sign-in isn't working right now. But we're on it! Please try again later. If this problem persists, contact your support team and include these technical details: Correlation ID: 0dc72aa1-xxxx-xxxx-023d-55ca1ad55f5cDate and Time: 5/21/2024 1:28:19 AMURL: https://onedrive.live.com/Issue Type: Unknown issue.

Microsoft 365 and Office | OneDrive | For business | Windows

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  1. Anonymous
    2024-05-22T10:06:51+00:00

    Dear User,

    Good day!!

    Apologies for the inconvenience caused and please don’t worry, let’s work together on your concern and move towards a resolution path.

    I understand your concern and to my knowledge, I would like to convey that when the files or folders are shared from the personal OneDrive account to the OneDrive for Business, the shared files or folders can be added as a shortcuts only when it’s shared to the another personal OneDrive and sharing the OneDrive for Business account will not be able add them as a shortcuts.

    Moreover, the error message you are encountering when you try to sign in with the Work/School account to access shared folder or files from the personal OneDrive is an expected because only personal Microsoft accounts can be signed in to the shared folders and files from the personal OneDrive account & add them as shortcuts.

    I agree with you having the ability to access shared folders and files of personal OneDrive account using the Work/School account and adding them as a shortcuts will benefit the users and I request you to add your valuable idea as feedback in the OneDrive · Community (microsoft.com) which is the best place to share our ideas and improve the Microsoft products.

    Appreciate your patience and understanding. Have a great day!!

    Best Regards,

    Sophia

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