MS Bookings | One-Time Use Link Errors

Question

Hello! I am encountering a new error with MS Bookings that I have not encountered previously. I am wondering if there were any changes made to Bookings recently that can explain what is happening.

I am sending out single-use links to multiple people for a Private Booking I have created. The goal is for individuals to book a 1:1 meeting with me using my availability. In the past, I have sent the same single-use link to multiple people at once (through a single email) and have had no issues.

Now, once one person books from the link, no one else is able to use the link. At least, I believe this is what's happening. The error is not encountered when using a normal link.

I use the one-time link option because it is the best fit for my work. We do not want people to be able to reopen to same link and rebook times at their whim. Due to this, the one-time use links end up being the best option.

Some troubleshooting methods I have tried on my own:

• Recopied the link and sent it again to an individual. They were still met with an error.
• I have copied a single-use link for each individual, sent them their own unique link separately, and still they were not able to book any times.
• I have made a duplicate of the original Private Booking, attempted to copy that link and send it to ONE individual, and still it resulted in an error.

Thanks in advance!

Answer 1

Hello Jon Winter_WU,

Thank you for your reply,

It is more preferable to contact the dedicated team and on my side, I will check internally with them to see if there have been any changes. And post it here if there were any changes made. '

Appreciate your patience and understanding and thank you for your time and cooperation.  Sincerely,Eben Ezer Tres | Microsoft Community Moderator

Answer 2

Thank you!

Would it be better to repost the question in the MS Bookings Community Hub now? If that would make more sense and/or reduce the internal checking you need to do, I would be happy to do so!

Answer 3

Dear Jon Winter_WU, Good day! Thank you for posting to Microsoft Community. We are happy to help you!

I'm sorry to hear that you're experiencing issues with MS Bookings. I'm not aware of any recent changes to Bookings that would cause this issue, However i will check internally with our Technical engineers specialize in Bookings issues and get back to you.

since your problem is related to Bookings, to help you better and not waste more time, I recommend that you ask questions (based on) in Microsoft Bookings - Microsoft Community Hub. Technical engineers over there specialize in Bookings issues, and experts will focus on queries to further assist you.

Thanks in advance for your understanding! Your patience and cooperation will be highly appreciated. Appreciate your patience and understanding and thank you for your time and cooperation.Sincerely,Eben Ezer Tres | Microsoft Community Moderator