Teams Mobile call quality

MS 426 Reputation points

Hi Experts,

In terms of call quality for MS Teams mobile app (Apple and Android ) devices can we consider the audio and video metrics for call quality (jitters/packet loss and round trip) ?
I can see the media metrics (Audio/video- Jitters/roundtrip and packet loss) in the quality for the android devices, but not for the apple(IOS) devices.

Thanks in Advance.


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  1. JimmyYang-MSFT 49,886 Reputation points Microsoft Vendor

    Hi @MS

    Yes, you could consider the audio and video metrics for call quality.

    It seems this feature is still not supported in IOS device. Some customer has feedback it in Teams UserVoice. You could vote for it here. Microsoft will always focus on customer’s feedback and experience, some new features would be added to the services based on customers' feedback in the future, and your good ideas will be very helpful for them to improve the service. Your time, understanding and cooperation will be highly appreciated.

    If the response is helpful, please click "Accept Answer" and upvote it.

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