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Problem with OneDrive syncing not working.

Anonymous
2024-04-17T21:51:10+00:00

When I tried to open a file or document a message has opened up, there is a picture included in this message. This has been happening with most of my files. I'm not sure what is happening with my files and I'm worried what would happen if I quit One drive if it is the problem.

Microsoft 365 and Office | OneDrive | For home | Windows

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  1. Anonymous
    2024-04-17T22:29:53+00:00

    Hi there Paris K,

    Welcome to Microsoft Community

    I'm Shannah and I'd be happy to help you out with your question.

    Apologies for any inconvenience this may have caused, please confirm that you have not exceeded your OneDrive storage quota.

    Please follow the steps below to resolve:

    • Close your OneDrive, restart your computer and try again
    • Check for update and update your OneDrive application.
    • Unlink your OneDrive from your computer, right click on your OneDrive icon in your system tray>Settings>Account Tab>Unlink this PC.
    • Uninstall and reinstall OneDrive

    I hope this information helps. If you have any questions, please let me know and I'll be glad to assist you further.

    Best Regards,

    Shannah

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