I keep getting a recurring payment

Question

Split from this thread.

need to talk to an agent about canceling a reoccurring charge

I’m not sure how to contact support. I keep getting a reoccurring payments of $24.00. I have contact my bank to see if fraud. Is a factor.

Answer 1

See https://support.microsoft.com/en-us/account-billing/how-to-investigate-a-billing-charge-from-microsoft-398c5328-364c-d5e4-ea8f-f5ad60562a93 and possibly also https://support.microsoft.com/en-us/office/cancel-a-microsoft-365-subscription-46e2634c-c64b-4c65-94b9-2cc9c960e91b .