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Login loop when opening a shared link on browser

Anonymous
2024-04-04T18:05:56+00:00

1.- I receive a link from my co-workers.

2.- Open the link and see that I'm not logged in.

3.- Log in.

4.- Back to step two.

5.- Change browser.

6.- Back to step two.

What can I do now?

Microsoft 365 and Office | OneDrive | For business | Windows

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  1. Anonymous
    2024-04-05T02:16:42+00:00

    Hi Mike,

    As you post the query in OneDrive/For Business, I assume you have a Work or School account and want to access the shared link provided by others. There are several things to validate:

    1. Is the link you received a link from co-workers OneDrive for Business or from his/her personal OneDrive?
    2. Have you tried Clear your browser's cache and cookies. This can often resolve login issues. You can usually find this option in your browser's settings or preferences.

    Regards,

    Ryan | Community Moderator

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