There was a problem accessing the site. Try to browse to the site again. After SP 2 Update

Minal Patel 61 Reputation points

We have updated Sharepoint 2010, with SP2 (KB2687453) and latest CU (KB4504742), but we ran into the below error,

There was a problem accessing the site. Try to browse to the site again.
If the problem persists, contact the administrator of this site and provide the reference number to identify the problem.
Reference number: 95b768de-374a-4b48-8c51-948b7a76c706

Below are the Event Viewer logs:
1.Exception details:
Microsoft.IdentityServer.Web.RequestFailedException: MSIS7000: The sign in request is not compliant to the WS-Federation language for web browser clients or the SAML 2.0 protocol WebSSO profile.
2.Microsoft.IdentityServer.Web.UnsupportedSamlResponseException: MSIS7029: The SAML response has content that is not supported.
at Microsoft.IdentityServer.Web.FederationPassiveAuthentication.BuildSignInResponseForProtocolResponse(FederationPassiveContext federationPassiveContext)
3.Microsoft.IdentityServer.Web.RequestFailedException: MSIS7012: An error occurred while processing the request. Contact your administrator for details. ---> System.ServiceModel.FaultException: ID3242: The security token could not be authenticated or authorized.

We tried reconfiguring but did not help.


SharePoint Development
SharePoint Development
SharePoint: A group of Microsoft Products and technologies used for sharing and managing content, knowledge, and applications.Development: The process of researching, productizing, and refining new or existing technologies.
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  1. Elsie Lu_MSFT 9,781 Reputation points

    Hi @Minal Patel ,

    Does this issue appear on all sites and all users? Have you configured AD FS?

    Try to solve the error executing from powershell logged in the primary ADFS server the below command:

    Set-AdfsProperties -EnableIdpInitiatedSignonPage $true  

    And make sure Claims to Windows Token Service is started in SharePoint server.

    What are potential reasons causing MSIS7012 error
    ID3242: The security token could not be authenticated or authorized in sharepoint 2010 search

    If the answer is helpful, please click "Accept Answer" and upvote it.

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