Share via

One drive open file problem

Anonymous
2024-07-31T10:29:21+00:00

When I open Excel files from OneDrive in a browser, a message pops up stating, "This content presents a potential security issue. Do you trust this content?" Although I can open the file, this message appears every time I click on a file. I hope someone can assist me with resolving this issue.

Microsoft 365 and Office | OneDrive | Other | Windows

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments No comments

Answer accepted by question author

Anonymous
2024-09-03T14:41:45+00:00

You need to update the url in internet options > security > trusted sites

Microsoft changed the url of SharePoint for some reason.

Was this answer helpful?

2 people found this answer helpful.
0 comments No comments

14 additional answers

Sort by: Most helpful
  1. Anonymous
    2024-07-31T15:21:20+00:00

    Same thing began happening to my users this morning (7-31-24) as well. Whenever they open an Excel spreadsheet from SharePoint online, they get the same message every time. I found another forum post SharePoint/Excel - This content presents a potential security issue. Do you trust this content? - Microsoft Community Hub from today which included this excerpt:

    Text Reads:

    Some users may incorrectly receive a security warning prompt when opening Excel files in SharePoint Online

    Issue ID: SP843810

    Affected services: SharePoint Online

    Status: Service degradation

    Issue type: Advisory

    Start time: 31 Jul 2024, 09:41 BST

    User impact

    Users may incorrectly receive a security warning prompt when opening Excel files in SharePoint Online.

    More info

    More specifically, users may incorrectly receive a security prompt when opening Excel files in the Excel app within SharePoint Online. Also, affected users may see the following message "This content presents a potential issue".

    Scope of impact

    Impact is specific to some users, who are served through the affected infrastructure, attempting to open Excel files in the SharePoint Online Excel app.

    Current status

    31 Jul 2024, 12:24 BST

    We're continuing our review of the service telemetry to isolate the root cause and determine our next troubleshooting steps.

    Next update by:

    Wednesday, 31 July 2024 at 19:00 BST

    Was this answer helpful?

    4 people found this answer helpful.
    0 comments No comments
  2. Anonymous
    2024-08-04T21:18:34+00:00

    I have the same issue when opening Excel files from teh Start > Recommended menu. I get a Trust Center error. All locations and documents have been set as trusted.

    OneDrive version: Build 24.151.0728.0002 (64-bit)

    Was this answer helpful?

    3 people found this answer helpful.
    0 comments No comments
  3. Anonymous
    2024-08-01T01:47:52+00:00

    HI, the problem only occurs when i open Excel files through OneDrive on web site. The files I opened before didn't have this problem. I have tried the suggested solutions, but they haven't worked. Could someone assist me with resolving this issue?

    Was this answer helpful?

    2 people found this answer helpful.
    0 comments No comments
  4. Anonymous
    2024-07-31T16:43:38+00:00

    Same - tagging myself to see the resolution.

    Was this answer helpful?

    2 people found this answer helpful.
    0 comments No comments