Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
Dear respected,
Good day! Thanks for posting in our community.
Based on the automatic translation, it seems like when you try to find in Microsoft Forms, it will show an warning message "Sorry, something went wrong. IT policy has disabled the collaboration feature"
If so, this message usually happens for a crated form that shared with other people, so, to offer you the correct guide to resolve this, could you please share us some more details as troubleshooting steps below?
- If this error only happens on a specific form? If so, did you create this form and you are the owner of it? If the form is created with a personal account or a school account?
- If create a new form now and collect responses will again appear the same error?
- If it happen on many shared forms, then it is required to check if the Forms External sharing feature is turned off. More details in: IT policy has disabled the collaboration feature (Microsoft Forms) - Microsoft Community
We appreciate your kind patience and understanding that sometime the initial reply may not resolve the concern immediately or there may have some misunderstanding about your scenario, but we would like to hear the updates from your side and let's figure out the further suggestions.
We'll be here for you to wait for your updates. I appreciate your time and effort on checking these above and thank you for your time and cooperation. I hope that you are keeping safe and well!
Sincerely,
Mia | Microsoft Community Moderator