Onedrive Auto save Issues

Question

So three days ago my auto save function stopped working on OneDrive, after looking on here it seemed like it was a intention update not a issue. So been manually turning it on and saving each day. Then this morning its back to working like it use to, but every document I have altered in the last three days says I haven't opened them recently, there's no version history for the last three days and all the work I've done in the last three days is GONE! Any new documents I've created are there, but only as they were when first saved, not any work done on them since the first save. Anyone know how I can get back the work?

Answer 1

Hi Korin A,

Okay, I understand - please refer to this case: https://learn.microsoft.com/en-us/office/troubleshoot/word/recover-lost-unsaved-corrupted-document

as well as this

https://answers.microsoft.com/en-us/msoffice/forum/all/how-to-recover-an-unsaved-version-on-onedrive/debf9b27-d461-4962-9363-3989f3db9763

And if these don't work please come back and ask further,

Yours truly, Somidotun

Answer 2

Hi, am am trying to recover the lost work rather then fix the auto save issue. Work is lost on both OneDrive on my desktop plus on the web version.

Answer 3

Hi Korin A,

Thank you for reaching the Microsoft Community. My name is Somidotun and I'm here to help.

Detailed steps on how to fix your issue:

• Go to File - Options - Advanced - "Save" section and Uncheck "Allow background Saves" then click Ok If this does not work try:
• Re-syncing the SharePoint libraries And if you're still finding issues: https://answers.microsoft.com/en-us/msoffice/forum/all/why-is-auto-save-no-longer-automatically-coming-on/8079a11a-f934-41ca-8ccb-ae5480ade4d8

If you still require assistance, come back and ask

Yours truly, Somidotun