Show Profile photos not working on one column

Scott Perley 96 Reputation points
2021-08-30T23:15:58.84+00:00

I have a SharePoint list where I've created a few People fields and have enabled the "Show Profile Photos" selector but it only ever shows the name.

Other people columns on the same list seem to have no issue. Not sure what I might be missing...
127737-splist-profilephoto.png

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  1. Scott Perley 96 Reputation points
    2021-09-02T20:41:17.303+00:00

    Thanks @CaseyYang-MSFT ,
    I tried a new column and it works as expected.

    I found the issue though!
    I had created the column and then applied a conditional format to the column. This is what had removed the profile image on the column.
    When I remove the conditional formatting (highlights in red when there is no name entered) it shows the profile image/photo again.

    Scott


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  1. CaseyYang-MSFT 10,326 Reputation points
    2021-08-31T06:02:32.197+00:00

    Hi @Scott Perley ,

    Does this user's profile photo only missing in this column?

    You could check if the profile pictures of the issued user are listed under this location (User Photos Document Library):

    https://<tenant>-my.sharepoint.com/User Photos/Profile Pictures  
    

    The photos should have the following naming convention and dimension requirements:

    1. username_tenantname_tld_SThumb.jpg: 42px x 42px
    2. username_tenantname_tld_MThumb.jpg: 78px x 78px
    3. username_tenantname_tld_LThumb.jpg: 300px x 300px

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  2. Scott Perley 96 Reputation points
    2021-08-31T14:20:00.067+00:00

    Thanks @CaseyYang-MSFT ,

    It's not just this user, it's any names I put in that column. Seems to be something wonky with this column. When I look at the setup and compare each of the columns, they appear identical.