Privilege Issue

Question

We are filing a request through Portal in the MS CRM and a record is created in the CRM. After creation of record, this record needs to be assigned to other team for further action through a background workflow but whenever the workflow is triggering it is giving privilege issue for assignment but when the record is created from CRM we are getting no error in the workflow and record is assigning properly. Please help me to resolve this issue

{5}{2}(Id = {3}) is missing {0} privilege on {1} entity(OTC={4}). Consider adding missing privilege to one of the {5}{2} roles for the request to succeed.

Answer 1

Dear Sophia,

Thank you so much for guiding me...

@Rehana,

Did you post the issue in the Dynamics CRM forum? Can you post the link to that question her? I'm facing the same issue.

Thanks,

Karthik

Answer 2

Dear Sophia,

Thank you so much for guiding me...

Answer 3

Dear Hussain,

Good day!!

I understand your concern but since it’s related to CRM, I suggest you to post your concern in the related community i.e., Forums and User Groups | Microsoft Dynamics 365 Community to get the detailed help from the experts.

Apologies for redirecting you to a different community as the members in the category posted focus on the users with the Microsoft 365 and out-of-the-box SharePoint Online concerns and have limited knowledge of Microsoft Dynamics, so to get the fast and better assistance, we have redirected you to the correct community.

Appreciate your patience and understanding. Have a great day!!

Best Regards,

Sophia