https://aka.ms/alcaph from number 64 276 76 38

Question

This Saturday I received the following message from the number mentioned
(this is how the number appears in the Smartphone Link app):

Set a new password so that your apps and devices can continue to be used.
You can find more information here: https://aka.ms/alcaph

What could have triggered it?

I've just started working with three virtual desktops,
each with an average of three different Excel spreadsheets open,
Edge with about five tabs each, calculator, editor and some messaging apps.

Excel has now become very sluggish (copying just a handful of cells takes half a minute or more),
and I've always had problems switching from editing on smartphone to desktop.

When I recently changed a file on the smartphone,
it was locked on the desktop and I had to save it under a new name on Onedrive in order to continue.

These are probably two different things, I'll restart the PC now.

But it seems to me that Excel is being neglected, there should be so much more possible now with AI.

I've been using Open Office for many years now and Excel actually seems to me to be ****,
even though it has some great functions (like stock market updates).

What can you say about the message?

I have manually added VM functions to my Windows version to be able to use Bluestacks
and the "PIA Suite" (Private Internet Access) is installed.

Could the VPN have triggered the request?

It is an HP Spectre x360 Convertible 15-eb1xxx,

Processor 11th Gen Intel(R) Core(TM) i7-1165G7 @ 2.80GHz, 2701 MHz, 4 core(s), 8 logical processor(s),
Intel(R) Iris(R) Xe Graphics.

Windows Build 22631.3737.

I'm curious about that.

Answer 1

Hi ，the sky is blue

Welcome to Microsoft Community.

Understanding that you have multiple issues and have posted them in the "Microsoft 365 and Office" thread,

Here are specific directions for your various concerns:

1. Regarding the "app passwords" issue pointed out by https://aka.ms/alcaph, as it involves account and password settings, there is a better direction for you to seek assistance:

Results in Outlook - Microsoft Community

2. For your second issue where Excel becomes very slow when using it on a virtual desktop, and noting that you are using Open Office, it is recommended that you contact Open Office's relevant technical support. They have a better understanding of their product and can provide you with the appropriate technical support.
3. For your third issue, involving the use of a VM and the installation of "PIA Suite" (Private Internet Access), the community forum primarily offers basic technical support for home and personal use regarding systems or office software.

Your question about VM and VPN is more suitable for posting on Microsoft Learn. You can click "Ask a question" to post your inquiry there, where experts in that area can provide more professional solutions.

We look forward to your different questions receiving satisfactory responses through the appropriate channels. If you have any further questions, please feel free to post again for consultation.

Best Regards,

Yujun.F-MSFT | Microsoft Community Support Specialist