PAYMENT METHOD. CANT DO IT

Question

PAYMENT METHOD. CANT DO IT

Anonymous

PLEASE CONTACT ME. I CANT CHANGE MY PAYMENT METHOD AND MY ACCOUNT WILL BE SOON CANCELLED

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments

1 answer

Answer 1

Hi EDUARDO MINO,

Welcome to Microsoft Community!

I have understood the issue that you are unable to change your payment method.

Are you unable to change your payment method in your Microsoft account?

If not, you can log in to your Microsoft account and add a new payment method to your payment options.

If you are experiencing page not displaying and page jump failures, you can try changing your browser and disabling third-party software, which may be the cause of your issue.

If your problem still cannot be resolved, I sincerely recommend that you contact a specialized department to resolve your issue.

This process may include confirming your Microsoft account and payment method as well as other personal information. To avoid disclosing this information in a public forum, I cannot help you investigate this situation, but I will direct you to the appropriate place.

Please visit the following website: Contact - Microsoft Support

Select "Contact Support" (sign in to your Microsoft personal account).

Under Products and Services, select the options that relate to your product.
Under Categories, select Manage My Subscriptions.
Go to Confirmation.
Choose to chat with a support representative or request a callback.

Thank you for your understanding and patience. We hope your issue is resolved satisfactorily.

Best Regards,

Jame | Microsoft Community Support Specialist

Share via

PAYMENT METHOD. CANT DO IT

1 answer