Cannot create Teams meeting in Outlook 365

Ricky Clayton 1 Reputation point


When trying to create a Teams meeting I get the error in the pic and have no idea what to do, i have siged out of Teams in my browser and on my mobile.


Microsoft Teams
Microsoft Teams
A Microsoft customizable chat-based workspace.
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  1. JimmyYang-MSFT 49,886 Reputation points Microsoft Vendor

    Hi @Ricky Clayton

    This issue may related to your Teams account. You could try to clear Teams client cache file by following these steps:

    1)Sign out Outlook and Teams client
    2)Then Open Run command by pressing Windows + R
    3)Type “%appdata%\Microsoft\Teams” and click on OK.
    4)Delete all the files and folders inside Teams folder
    5)Restart Teams and Outlook client.

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