Windows Onedrive App sorting problem

Question

Hello,

tldr: After the latest update (24.216.1027.0003), my recently synced photos on the PC are not in chronological order. Photos that were downloaded before update are sorted correctly.

I am using the OneDrive Android app to automatically upload my photos to the Onedrive cloud. In the cloud, there are no issues with sorting, and the photos are sorted by the date they were taken. However, when the OneDrive app on Windows automatically downloads photos from the cloud to my PC, they are not in chronological order after the last update. For example, I took 3 photos today: photo A in the morning, B in the afternoon, and C in the evening. They are supposed to be downloaded in the order A, B, C, but they download without any order, so I have those pictures sorted like C, B, A.

Older synced files are sorted correctly.

Windows Onedrive app updated 23.11.24 which is same time, when sorting problems appeared

Answer 1

Dear Roman Tzien,

Thanks for using Microsoft products and posting in the community. 

I understand that you are experiencing problems with the Windows Onedrive app sorting, and I understand how you feel and will do my best to answer your questions.

We are currently having the same problem as you when testing OneDrive in our Windows 11 PC. We fully understand the inconvenience this issue is causing you. And we will gather information about this issue and send it back to the development team as soon as possible and wait for the OneDrive team to fix this issue just like you.

Thank you for your detailed observations and suggestions. Your ideas and suggestions are essential to improving Microsoft products, which requires the development team to further improve the functionality of the product.

If you have any ideas or suggestions about the Microsoft OneDrive application you can post them on the dedicated feedback platform OneDrive · Community , where a dedicated developer will follow and comment on your feedback. After sending your feedback, you can share the feedback link in this forum so that other users with similar issues, including me, can vote on your feedback, and the more votes you get, the more likely you are to get attention from the development team.

you can also use the web version of OneDrive to provide feedback on the issue in https://www.onedrive.com.

Thank you for your support and understanding and please feel free to let me know if you have any further updates, thanks.  

Best Regards, 

Kiki.Z - MSFT | Microsoft Community Support Specialist