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No Option to delete Excel file

Anonymous
2024-11-03T19:52:36+00:00

I login to https://www.office.com/> My Content > Recently Opened > Other Cloud Locations.

I see there is an Excel file.

When i click on 3 dots, I do not see the option to Delete. I only see three options: Open, Favorite, Hide

Things I tried:

  1. Clear Cache and cookies.
  2. Tried different browser like, chrome, firefox and safari.
  3. Tried from two laptop: windows PC and Mac book air PC
  4. I searched online help it told me that there should be an option "Remove from list" but in my case, I do not see that option

Please help.

Microsoft 365 and Office | Excel | For home | Windows

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2024-11-04T05:15:28+00:00

    Dear Bisal Ghale1，

    Welcome to the Microsoft Community.

    I understand that you are unable to delete files when using the web version of Office and that you have tried different devices with the web page, I understand your frustration.

    Based on your description, I logged back into the web version of Office to check it out and it seems to be having the same problem as you, are you having the same problem as the image below? (When I select the file to delete, the delete option is greyed out)

    Image 

    I understand that this may be an inconvenience for you, I have looked in the community and it seems that there are other users who are having the same problem as you. We will get back to you and report this issue right away, it may be a temporary issue.

    But you can delete your unwanted files in My Files in OneDrive, you can click the link below to log in to the web version of OneDrive to delete them: onedrive.live.com

    Image 

    Image

    You can also open the file for deletion through the desktop version of the app.

    In order to bring this issue to the attention of the development team as soon as possible, we encourage our users to provide feedback through our feedback channel as well. Please click on the link: Ideas · Community (microsoft.com) (English platform) to post, where a dedicated developer will follow and comment on your feedback, or you can share your link in the community and I will vote for you.

    We are deeply sorry for the inconvenience and thank you very much for your understanding and support.

    If you have any other questions, please feel free to contact us in the community.

    Best regards

    Isabella-MSFT | Microsoft Community Support Specialist

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