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End my subscription

Anonymous
2024-10-24T15:37:57+00:00

Hi I had money taken from my account yesterday when I’m already on a family plan and would like to end my subscription to Microsoft word

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Microsoft 365 and Office | Subscription, account, billing | For education | Other

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  1. Don Varnau 19,825 Reputation points Volunteer Moderator
    2024-10-25T11:08:52+00:00

    Hi I had money taken from my account yesterday when I’m already on a family plan and would like to end my subscription to Microsoft word

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    These articles should help you with this billing problem.

    Cancel a Microsoft 365, Copilot Pro or Xbox subscription https://support.microsoft.com/en-us/account-billing/cancel-your-microsoft-subscription-c2c6b0e3-cab3-cb98-d83e-c9ad54620530

    How to investigate a billing charge from Microsoft https://support.microsoft.com/en-us/account-billing/how-to-investigate-a-billing-charge-from-microsoft-or-msbill-info-398c5328-364c-d5e4-ea8f-f5ad60562a93

    If, after working through those articles, you still need to or want to contact a Support Agent...

    Contact Microsoft Store Support

    https://support.microsoft.com/en-us/account-billing/contact-microsoft-store-support-4f615f2a-6bbd-fd69-6695-ae213d63eef0 

    Don

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