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Support HELP!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Anonymous
2024-11-07T16:01:03+00:00

I bought 365 (Family) and I have the invoice. I used my work email for my personal account. But when I left my job they deleted my email account. Now when I try to log in to Microsoft it says there is not account associated with my email. I wanted to call them or chat with them to move my subscription to another account. BUT HOW IN THE WORLD CAN YOU DO THAT WITHOUT A PHONE NUMBER!!!!!

I can go the help.microsoft.com but it won't let me login to the right account when the 365 subscription is, so how is that any help!!!!!

I cannot do an account recovery because it requires the same email address that has been deleted.

I THINK MICROSOFT HAS THE WORST CUSTOMER SUPPORT! Don't mind selling a product but no way to get help!

Any advice is good.

Microsoft 365 and Office | Subscription, account, billing | For home | MacOS

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  1. Anonymous
    2024-11-07T16:04:10+00:00

    You cannot access here?

    https://office.com/myaccount

    Presumably this applies to a Mac also

    O365 when installed under a Win user admin account, and run from that admin account, auto logs in when the PC is started. There is no separate login for any component.

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