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Charged In error

Anonymous
2024-10-15T15:48:43+00:00

What does reoccurring charges?

Microsoft 365 and Office | Subscription, account, billing | Other | Other

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  1. Anonymous
    2024-10-15T17:21:12+00:00

    Hi, T Grady

    Thank you for using Microsoft products and posting them to the community.

    Incorrect charges may be due to system malfunction or manual error. Duplicate charges usually occur when a subscription is upgraded or changed. If you are experiencing error charges or duplicate charges, it is recommended that you contact Microsoft Online Support for a refund:

    Contact Microsoft Support.

    1. Visit this website: Contact - Microsoft Support
    2. Type contact in the search box there.
    3. Now click Get help, and Select Contact Support below.
    4. Go to the Products and services tab, and choose either Microsoft 365 and Office category or Other Products
    5. On the Category tab, choose Manage My Subscription or other alternatives.
    6. Go to Confirm.
    7. You can now choose the option of Chat with a support agent on your web browser.

    Please Note: The Chat support team only works at certain times, so if the last window says you are not available, try to open it again the next day. If you prefer phone support, you can leave a phone number. That way, they can call you and help you.

    Best regards,

    Aiden.C - MSFT |Microsoft Community Support Specialist

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