Microsoft planner notifications

Question

As an office, we use Microsoft Planner. Recently, we started using the new version of Planner and have mainly been using the web version so far. Since the update, we no longer receive notifications when someone completes a task. Notifications for assigning a task to someone are working properly; we receive these in both Outlook and Teams. All notifications are enabled under the notifications and activities settings.

Answer 1

Hi Teike Visser,

Thanks for your post in Microsoft Community.

Based on your description, it seems like that you've encountered a problem with Microsoft Planner.

I wish I could handle your problem. However, it is more suitable for publishing on Community Hub, more users post these issues there. There are experts who can provide more professional answers in that place.  

Here is the link to the forum: Security, Compliance, and Identity - Microsoft Community Hub, where you can ask detailed questions and share your ideas.

Sincerely hope that your question will be dealt with appropriately after contact the correct department. Thanks for your understanding and cooperation.

Best regards,

Thomas C - MSFT | Microsoft Community Support Specialist