Having problems saving Word Documents "d.docs.live.net"

Question

I have run into a problem lately were I try saving my word documents into my files and whenever I do work, save them, and put them into a file, instead of saving as the name I specified, it saves it as "d.docs.live.net". I don't know what to do because when I try to save a copy to my pc's folders, one drive automatically tries to save it and that's when the "d.docs.live.net" appears. I already restarted my computer multiple times, I repaired office 365 which repairs all the applications, and I signed out of the one drive accounts and logged in again to see if it's an account but nothing worked so far. Is there a way to fix this?

***Moved From Microsoft 365 and Office / Word / For education / Windows***

Answer 1

Hi Emilio Chavez1,

Thanks for your post in Microsoft Community.

Recently, we have received numerous user reports of similar issues, which seem to stem from the file paths used by OneDrive. For some reason, OneDrive is unable to URL encode the names of certain folders, leading to an inability to recognize Office documents within those folders. We are aware of this issue and plan to report it to the development team. 

Additionally, since the issue relates to the file paths used by OneDrive, some users have reported that moving Office documents to a different folder can resolve the problem. For example, if your Office documents are stored in the Documents folder, you could try moving them to the Desktop folder to see if that resolves the issue.

I hope the information above is helpful to you, and I look forward to your reply!

Best Regards,

Thomas C - MSFT | Microsoft Community Support Specialist