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Issues opening a specific Excel spreadsheet

Anonymous
2024-11-15T12:01:02+00:00

I go a spreadsheet from a customer. When I try to open it the screen starts flickering.

I'm running Windows 10 pro with latest version of Office 365 Business Standard.

Every other excel spreadsheet works on my computer and this specific spreadsheet works on all other computers we have tested it on.

When I open it I get "icons in the start list" and all other windows I have open start to become a bit unresponsive and flicker a bit.

The icons flicker back and forth very fast.

I don't have the option to disable hardware acceleration in Excel.

I have tried both fast repair and online repair.

Ran both dism and sfc but to no help :(.

Tested starting excel with "excel /safe" but I get the same issue.

Microsoft 365 and Office | Excel | For business | Windows

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  1. Anonymous
    2024-11-15T13:29:51+00:00

    Could you share a test file to reproduce your issue?

    For sharing file, you may upload it to OneDrive or any other cloud drive and then post the link here.  *Please make sure you have removed any sensitive or private information in the sample file before uploading.

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