After entering wrong username, the 'Welcome'-screen will load very long

ErazerMe 46 Reputation points
2021-08-31T14:27:49.057+00:00

After entering a wrong username (domain joined) to a Windows 10 Client, the 'Welcome'-screen will be shown for round about 3-4 minutes until the error message 'The user name or password is incorrect'.
Does anybody know, if this long delay is a default behaviour of Windows 10? I am not exactly sure, but I think Windows 7 didn't take that long to verify username.

During my troubleshooting, I noticed that the client is contacting each domain controller in our domain over LDAP (lsass.exe) and this will take a long time.
In our enviroment, we have round about 22 Domain Controller.
Is there any possibility to speed up the "username" checking and maybe we can restrict the client to check the username only to a few domain controller (nearest 3 dcs)?

If this behaviour is default, may someone can give me a note where I read the default process - because I have to provide a solution/answer to our users.

Thanks a lot.

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  1. Reza-Ameri 16,846 Reputation points
    2021-08-31T15:07:09.277+00:00

    You may try enable the cache account.
    In the Group Policy navigate to Computer Configuration\Windows Settings\Security Settings\Local Policies\Security Options and there is a policy called Interactive logon: Number of previous logons to cache (in case domain controller is not available) and this could speed up login.

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  2. Limitless Technology 39,461 Reputation points
    2021-08-31T17:57:33.61+00:00

    Hello @ErazerMe

    I would suggest you to have a look on below Microsoft blog explaining the same.

    https://devblogs.microsoft.com/oldnewthing/20100323-00/?p=14513

    If the reply was helpful, please don’t forget to upvote or accept as answer.

    Thanks,