Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
Dear ClarkRobbie,
Thanks for using Microsoft products and posting in the community.
In general, printing is related to the operating system and print settings. You mentioned problems with office, to better troubleshoot the error, are you able to print properly using other software or printing desktop images? If it is only the Office file that is not printing, can you send me a screenshot of the error page? And you can troubleshoot printing issues in Microsoft 365 apps by following the steps linked below.
Troubleshoot printing problems in Microsoft 365 apps - Microsoft Support
And you can try to connect another printer again or update the printer driver. If you want to know more information, you can refer to the following links.
Fix printer connection and printing problems in Windows - Microsoft Support
The information you share is vital to us. Thank you for your patience and support and we look forward to hearing from you.
Best Regards,
Kiki.Z - MSFT | Microsoft Community Support Specialist